Please also note there are strict parking limits on Whitehorse Road.
3 hour parking is available in the Woolworths carpark behind the clinic.
Our nurses are able to take your calls when available, in an emergency please call 000.
Our reception staff will be happy to help with any enquiries you may have. Please phone or book online to make an appointment.
Standard appointments are scheduled for 15 minutes. If you are a new patient, have multiple problems, or require a procedure (such as a skin check, iron infusion or work medical) please inform our receptionist at the time of booking and the appropriate amount of time will be allocated to ensure your needs are met as best as possible.
Our clinic is currently accepting new patients. We recommend they book online to make their first appointment. All new patients will need to fill out a New Patient Form. Parents of children under 18 will need to fill in in 2 New Patient Forms. One for the child and one for the parent/Guardian of the child. This is so we can process your Medicare rebate. A paper form can be downloaded here.
Please be aware that email is not to be used to seek medical advice or in an emergency. And no medical advise will be given by any of our doctors via email. On occasion you may need to email through documentation for the doctor to fill out during your consult or that the doctor has requested for your medical file. Please email it directly to our reception team who will action it accordingly.
When the practice is closed, after hours care is provided by:
After Hours Locum Service……9429 5677
Knox Private Hospital……………9210 7000
If the doctors are not available, a Locum Doctor will attend on their behalf.
FOR EXTREME EMERGENCIES – DIAL 000 FOR THE AMBULANCE SERVICE
Most pathology results will be available 2-7 days after testing or as advised by your doctor. We have a system in place for obtaining test results. Please telephone our Practice Nurse. Results will only be given to the patient (not to any third party) unless prior arrangements have been made with the doctor. Should your doctor need to see you for follow up regarding your test, our Practice Nurse will contact you to make an appointment.
Please let our receptionist know if you require an interpreter.
Are reserved for palliative care patients and patients with special needs.